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Human errors in Telehealth diagnosis
Research student: Ibrahim Alwawi
Principal supervisor: Professor
Patrik O’Brian Holt
Second supervisor: Dr. Yang Ju
External advisors: Professor Gordon
Peterkin and Dr. Jim Ferguson
If it were not for human error there would be little justification for
the area of Human Factors Engineering as an applied discipline. Research during
the past 20 years has made progress in understanding and controlling human
errors in human-computer interaction but technology develops fast which poses
new challenges for researchers. All users of IT systems make errors and this is
accepted.

This project involves collaboration between the Cognitive Engineering
Research Group and the Scottish Centre for Telehealth at Aberdeen Royal
Infirmary. The project aims to investigate human errors in carrying out
diagnosis of dermatological conditions using remote imaging. A particular focus
will be on the role of colour images, i.e. the affect of image quality and characteristics
as a function of human colour perception.
The research will develop a model of human information processing that
incorporates the user in a “human in the loop system”. The model will form the
basis for predicting and preventing human errors relating to colour in remote
imaging of dermatological problems.
The project started in late 2007 and experimental work is currently in
preparation.
Photo © 2008 Cisco. Cisco
HealthPresence Trial at Aberdeen Royal Infirmary in Scotland